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Large Business


Small Business







Carrier Support

CBC works with insurance carriers and administrators to provide ongoing support and project initiatives to supplement carrier infrastructures and boost service levels.  Applying CBC’s advanced contact center and technology development helps carriers bridge gaps in their service levels and strategic development.
  • Online Quoting
  • Enrollment and Eligibility
  • Marketing and Campaign Management
  • Broker Support
  • Inside Sales
  • Underwriting Support
  • Outbrought Dialer Campaigns
  • Social Media Support
  • Queued Text, Fax, Chat & Email
  • Electronic Data Interface
  • Membership Verification
  • Secure Communications & Data Warehousing
  • Surveys
  • Data Collection






Large Business Solutions

Discovering your WHY

Whether it’s a broker or a large employer the first question (outside of rates and benefits you offer) is the question of WHY I want to do business with them.  What is it that makes you different?

  • Integration with other lines of coverage that are not offered by you
  • Online enrollment with the clients branding
  • ERISA compliant telephonic enrollment
  • Compliance Automation
    • Dependent Verification
    • Evidence of Insurability
    • Age 26 Administration
    • Qualifying Life Events
    • Age Bracket Change Notification
    • Age Reduction Change Notification
  • Compliance Delivery Tracking
  • Consolidated Billing
  • 1095C Reporting
  • Variable Hour Management
  • COBRA, H.S.A., FSA, Leave Management partner integration

Small Business Marketplace

We've already done the work, let us reduce the learning curve.

The market has changed with ACA and has become increasingly more difficult for brokers and employers to quote and analyze benefit plans and integrating with carriers.

  • Online quoting and contribution analysis directly from your site
    • Integration with other lines of coverage that are not offered by you
    • Online enrollment with the clients branding
    • Bundling
    • Agent guided experience
  • Online submission of Master Application and Submission documents
  • Multi-client file integration
  • Automation of renewal delivery
  • Administrative access for employers to manage eligibility and billing


Make it easy for everyone
  • Lower cost, improve MLR
  • Get paid faster
  • Reduction is error and timing
  • Employer self service
  • Remittance and Reconciliation
  • NSF management
  • Automated Communication notices
  • One simple consolidated bill

Billing and eligibility management is a time consuming and costly task for brokers, employers, and carriers.  Small businesses are buying multiple products, some can be yours and some may not.  Offer a flexible billing platform that will allow the employer to combine all lines of coverage with one administrative platform. 


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